Terms and Conditions

Introduction to Terms

These Terms and Conditions set out the rules that govern your use of the CopSlots Casino platform, including all games, bonus offers, and related services. They explain your rights and responsibilities as a player, as well as the commitments we make to provide a fair and secure gaming environment. We strongly recommend that you read this document in full before creating an account or placing any bets.

Eligibility and Account Registration

To use our services you must be at least eighteen years of age and legally entitled to gamble in the jurisdiction where you are located. You confirm that the information you provide during registration is accurate, complete and up to date. Any attempt to create multiple accounts or to register with false details will result in the immediate closure of all related accounts.

Account Security

You are responsible for maintaining the confidentiality of your username, password and any other security information. We advise against sharing these details with third parties. Should you suspect that your account has been compromised, you must notify our customer support team without delay. Until such notification is received, any activity conducted under your login will be considered your own.

Deposits and Withdrawals

Funds can be added to your account using the payment methods displayed on the cashier page. All deposits are processed instantly and appear in your balance once the transaction has cleared. When withdrawing winnings, we may request identity verification documents to confirm ownership of the payment method and to meet regulatory obligations. Processing times vary depending on the chosen method, and you agree to cooperate fully with any verification requests.

Withdrawals are only permitted once all bonus wagering requirements and other conditions attached to your account have been satisfied. We reserve the right to apply reasonable limits on the amount that can be withdrawn within a given period, in line with standard industry practice and regulatory guidance.

Bonuses and Promotions

From time to time we make available welcome bonuses, free spins, reload offers and other promotional incentives. Each promotion carries its own specific rules regarding eligibility, wagering requirements, maximum stakes and withdrawal conditions. These rules are clearly stated on the promotion page and form part of these Terms and Conditions. Failure to follow the stated rules may result in the forfeiture of any bonus balance and associated winnings.

You understand that bonus funds are provided for entertainment purposes and that we retain the right to withdraw, amend or cancel any offer without prior notice.

Game Rules and Fair Play

All games available on our platform use certified random number generators to ensure outcomes are genuinely random and fair. You agree to play only for personal entertainment and not as part of any commercial or professional betting syndicate. The use of bots, scripts, automated software or any other artificial means to influence gameplay is strictly prohibited and will lead to account suspension and confiscation of funds.

Prohibited Activities

Certain conduct is not permitted on the platform. This includes, but is not limited to, fraudulent behaviour, chargeback abuse, money laundering, collusion with other players, and any attempt to exploit technical or administrative loopholes. If we have reasonable grounds to believe such activity has occurred, we may freeze the account, withhold winnings and report the matter to the relevant authorities.

Intellectual Property

All content, graphics, logos, game designs and software on the website remain the intellectual property of CopSlots Casino or its licensors. You are granted a limited, non-exclusive, non-transferable licence to access the material solely for personal use. Any other reproduction, modification or distribution is strictly forbidden.

Limitation of Liability

While we make every reasonable effort to keep the service available and error-free, we cannot guarantee uninterrupted access at all times. We shall not be liable for any loss of data, loss of profits or any indirect or consequential losses arising from your use of the platform, except where such liability cannot be excluded by law. Our total liability to you shall never exceed the amount you have deposited in your account during the preceding twelve months.

Changes to These Terms

We may update or amend these Terms and Conditions from time to time to reflect changes in legislation, improvements to our services or for any other valid commercial reason. The revised version will be published on this page and the date of the last update will be shown at the bottom. Your continued use of the website after any changes constitutes acceptance of the new terms. If you do not agree with the modifications, you should stop using the services and close your account.

Account Closure and Termination

You may close your account at any time by contacting customer support. We reserve the right to suspend or permanently close any account that breaches these Terms and Conditions, engages in fraudulent activity or fails to comply with verification requests. In the event of closure, any remaining balance will be returned to you once all necessary checks have been completed, unless we are required by law to withhold funds.

Governing Law and Jurisdiction

These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of the platform shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Last updated: 15 March 2025